Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 540: Serial Bus Status Test (#1531) 1 of 4
Error
Code
1000
2000
Test
Result
Description and recommendation
ABORT Internal software error.
The response to a query was not received in the time allowed.
1. Repeat the command at one-minute intervals 1 to 3 times.
FAIL The test failed.
1. Enter list configuration power-supply cab and check if
any power supplies are detected.
2. Enter list configuration all and verify that the carrier
locations for the power supplies appear correct. If not, verify that
the paddle boards are inserted in the correct position for the
carrier location.
3. Use the following Serial Bus repair procedures:
Procedure 1: This procedure removes and reinserts port circuit packs
(those in the purple slots) one or more at a time. Use this procedure for
each port circuit pack in the port network until the problem is resolved
or until all circuit packs in the port network have been tried.
1. If the Serial Bus problem is present when the circuit pack is
inserted, but is resolved when the circuit pack is removed, either
the circuit pack or the backplane pins in that slot are causing the
problem.
2. If the backplane pins are intact, replace the circuit pack.
If some of the tests fail regardless of whether the circuit pack is inserted
or removed, and the backplane pins are intact, the circuit pack is not the
cause of the problem. In a multiple failure situation, the circuit pack could
be one cause of the Serial Bus problem. However, other simultaneous
failures might also be responsible for Serial Bus faults. Consider
removing all circuit packs in the carrier and replacing them one at a time.
However, if large service disruptions are to be avoided, work with one
circuit pack at a time. This option is slower, but it disrupts only the users
of a single circuit pack.
3. Remove one or several circuit packs as appropriate. Any circuit
packs that have been recently inserted should be checked first. If
you decide to remove multiple circuit packs, consider working with
an entire carrier at a time to more quickly and reliably determine
which circuit packs are not the source of trouble. Do not remove
the A carrier TN2312BP IPSI as it is the link back to the server.
1684 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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