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Demand test descriptions and error codes - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Note: As<br />

The system tries to restore the circuit pack within 15 minutes. If the <strong>error</strong> recurs after 15<br />

minutes, replace the circuit pack. Refer to Reseating <strong>and</strong> replacing server circuit packs in<br />

Maintenance Procedures for <strong>Avaya</strong> Aura Communication Manager, Media Gateways<br />

<strong>and</strong> Servers (03-300432).<br />

m. Error Types 2049 <strong>and</strong> 2817: logged in conjunction with Error Type 1281, Aux Data 17699.<br />

Because Error Type 1281 means that a defective speech memory location was found, [see<br />

Note (k)] the announcement checksum <strong>error</strong> is also logged. This causes the announcement<br />

Checksum Test (#209) to run, which determines if the defective memory location has<br />

corrupted any recorded announcements. If the Checksum Test passes, the faulty memory<br />

location is currently not being used, <strong>and</strong> the SP marks the location as faulty to ensure that<br />

future announcements do not attempt to use it.<br />

Note:<br />

memory locations are marked faulty, the amount of available memory<br />

decreases, which decreases the total amount of announcement time available on<br />

the circuit pack.<br />

n. Error Type 2049: transient <strong>error</strong> that does not cause an alarm can occasionally occur<br />

during a TDM BUS or Tone Clock interchange. It is possible for a marginal Tone-Clock<br />

circuit pack to cause this <strong>error</strong> against the -BD without alarming the TONE-BD. If this <strong>error</strong><br />

occurs again, replacing the Tone-Clock circuit pack may clear up this <strong>error</strong>. See the FAIL<br />

case in the Clock Match Inquiry Test (#212).<br />

o. Error type 3999: the circuit pack sent a large number of control chel messages to the<br />

switch within a short period of time. If Error Type 1538 is also present, then the circuit pack<br />

was taken out-of-service due to hyperactivity. If Error Type 1538 is not present, then the<br />

circuit pack has not been taken out-of-service, but it has generated 50% of the messages<br />

necessary to be considered hyperactive. This may be completely normal during heavy<br />

traffic periods. However, if this Error Type is logged when the circuit pack is being lightly<br />

used, it may indicate a problem with the circuit pack or the equipment attached to it.<br />

<strong>Dem<strong>and</strong></strong> <strong>test</strong> <strong>descriptions</strong> <strong>and</strong> <strong>error</strong> <strong>codes</strong><br />

Investigate <strong>test</strong>s in the order presented. By clearing <strong>error</strong>s associated with the first <strong>test</strong>, <strong>error</strong>s<br />

generated from other <strong>test</strong>s may also be cleared. Click on the link to see the full description of<br />

the <strong>test</strong>, <strong>error</strong> <strong>codes</strong>, <strong>and</strong> recommended actions.<br />

Order of investigation Short Test<br />

Sequence<br />

94 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

Long Test<br />

Sequence<br />

D/ND 1<br />

Control Chel Looparound Test (#52) X ND<br />

Angel Speech Processor H<strong>and</strong>shake Test (#208) X ND<br />

Clock Match Inquiry Test (#212) X X ND<br />

Super Frame Match Inquiry Test (#211) X X ND

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