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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

a. This <strong>error</strong> may affect users if the failure is on the active tone generator. When this type<br />

failure is detected, the system will attempt to move the tone generation function to the<br />

alternate IPSI or Tone-Clock circuit pack, if one is present in the affected port network.<br />

When the tone generation facility fails in this way, especially in a port network without<br />

duplicated IPSI or Tone-Clock circuit packs, the faulty IPSI or Tone-Clock circuit pack should<br />

be replaced promptly.<br />

b. This <strong>error</strong> is almost transparent to the user. When this type failure is detected, the system<br />

will attempt to move the tone generation function to the alternate IPSI or Tone-Clock circuit<br />

pack, if one is present in the affected port network. Users may or may not hear any noisy<br />

tones. This type of failure affects maintenance on other objects. Maintenance may not be<br />

able to run on other objects which use the tone generation facility (that is, Tone Detector<br />

circuit maintenance). In this case, the IPSI or Tone-Clock circuit pack can be replaced as<br />

suitable to the customer.<br />

c. Error code 115 may also be caused by TDM bus corruption. There may be a physical<br />

problem with bent backplane pins, TDM/LAN bus cabling, or TDM/LAN bus terminators.<br />

Such physical problems should especially be suspected if board replacement or other<br />

physical activity has occurred just before this <strong>error</strong> is observed.<br />

Enter display <strong>error</strong>s to look for <strong>error</strong>s on other circuit packs in the carriers of the same<br />

port network as the indicated Tone-Clock circuit. If any are found, they should be resolved<br />

if possible, <strong>and</strong> the IPSI or Tone-Clock circuit pack re<strong>test</strong>ed. If this does not clear the<br />

problem, the IPSI or Tone-Clock circuit pack should be replaced <strong>and</strong> the new one <strong>test</strong>ed. If<br />

the problem persists, follow the instructions for TDM-BUS (TDM Bus).<br />

Tone Generator Update/Audit Test (#41)<br />

This <strong>test</strong> refreshes the active tone generation facility with all the time slot tone information. This<br />

<strong>test</strong> also triggers inline <strong>error</strong> messages the IPSI or Tone-Clock circuit pack generates when it<br />

detects problems by itself.<br />

A check is made between the type of Tone-Clock being <strong>test</strong>ed <strong>and</strong> the type of Tone-Clock<br />

needed based on system administration. The administration on the system-parameters<br />

country-options screen may imply that a TN780 is required.<br />

This <strong>test</strong> runs on the following maintenance objects:<br />

● TDM-CLK (TDM Bus Clock)<br />

● TONE-BD (Tone-Clock Circuit Pack)<br />

● TONE-PT (Tone Generator)<br />

1138 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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