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Demand test descriptions and error codes - Avaya Support

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Table 329: External Device Alarm Query Test (#120) 2 of 2<br />

Error<br />

Code<br />

External Device Alarm Query Test (#120)<br />

2000 ABORT Response to the <strong>test</strong> was not received within the time allowed.<br />

1. Repeat the comm<strong>and</strong> at one-minute intervals up to 5 times.<br />

2. (Maintenance Board) If the <strong>test</strong> continues to ABORT with Error<br />

Code 2000, check for system powering problems with the A carrier.<br />

Resolve every AC-POWER <strong>and</strong> CARR-POW (Carrier Power<br />

Supply) alarm in a multi-carrier cabinet or DC-POWER<br />

(Single-Carrier Cabinet Environment) alarms. Repeat the <strong>test</strong>.<br />

3. (Maintenance Board) If the <strong>test</strong> continues to ABORT with Error<br />

Code 2000, resolve every maintenance circuit pack <strong>error</strong>. Repeat<br />

the <strong>test</strong>.<br />

2029<br />

2100<br />

2319<br />

2500<br />

Test<br />

Result<br />

Description <strong>and</strong> Recommendation<br />

ABORT Internal system <strong>error</strong><br />

1. Retry the comm<strong>and</strong> at 1-minute intervals a maximum of 5 times.<br />

1425 ABORT The media gateway is not available.<br />

ANY FAIL The External Device Alarm has been activated by the external device.<br />

1. Clear the major alarm on the external device <strong>and</strong> repeat the <strong>test</strong>.<br />

2. If the <strong>test</strong> fails, disconnect the external device alarm leads from the<br />

TN2312BP IPSI/TN8412AP SIPI circuit pack <strong>and</strong> repeat the <strong>test</strong>.<br />

3. If the <strong>test</strong> fails, there is a problem with the analog external device<br />

alarm port, the TN775 Maintenance circuit pack, or the TN2312BP<br />

IPSI/TN8412AP SIPI circuit pack that reports the alarm. There are<br />

failures that can occur on the TN775 <strong>and</strong> TN2312BP IPSI/<br />

TN8412AP SIPI circuit pack that are not detected but cause<br />

environment <strong>test</strong>s to fail. If more than two environment <strong>test</strong>s fail,<br />

replace the circuit pack <strong>and</strong> repeat the <strong>test</strong>.<br />

PASS If there is a problem with the external device, but none of the following<br />

report an alarm, the external device might not be reporting the problem<br />

correctly or the external device might not be properly connected to the<br />

external device alarm leads:<br />

● The administered analog line external device alarm<br />

● TN775D or later circuit pack<br />

● TN2312BP IPSI/TN8412AP SIPI circuit pack<br />

2 of 2<br />

Issue 5 May 2009 1215

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