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Demand test descriptions and error codes - Avaya Support

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Table 219: RANL-STA Error Log Entries 2 of 2<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

513 (e) Ringing<br />

Application Test<br />

(#48)<br />

769 Port Diagnostic<br />

Test (#35)<br />

On/Off<br />

Board<br />

2817 (f) Hyperactive MIN OFF<br />

Recommended Action<br />

WRN OFF <strong>test</strong> port location r 2<br />

MIN ON <strong>test</strong> port location r 2<br />

1<br />

WRN<br />

1. Minor alarms on this MO may be downgraded to Warning alarms based on the values used in set<br />

options.<br />

Notes:<br />

a. Error Type 0: run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each <strong>test</strong>’s description, <strong>and</strong> follow its procedures.<br />

b. Error Type 1: inline <strong>error</strong>s, can only be resolved over time.<br />

● Aux Data 40960 indicates that too many simultaneous incoming ringing attempts were<br />

made on this board. Only 4 ports on a board may ring simultaneously. A 5th incoming<br />

call will cause an inline <strong>error</strong> from the board.<br />

● Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was<br />

detected during ringing. This usually indicates a failure in the terminal equipment or<br />

the type of terminal has a low ringer impedance. Call the terminal equipment <strong>and</strong> verify<br />

that the terminal rings. If the terminal does not ring, then replace it. Otherwise, enter<br />

the <strong>test</strong> port location comm<strong>and</strong>, <strong>and</strong> follow the procedure for Test #48.<br />

● Aux Data 40977 indicates that terminal equipment was not connected when ringing<br />

was attempted. Run the short <strong>test</strong> using the <strong>test</strong> port location comm<strong>and</strong>, <strong>and</strong><br />

follow the procedure for the results of Test #48.<br />

c. Error Type 15: A software audit <strong>error</strong> that does not indicate hardware malfunction. Run the<br />

short <strong>test</strong> sequence, <strong>and</strong> investigate associated <strong>error</strong>s.<br />

d. Error Type 257: An inline <strong>error</strong> <strong>and</strong> can only be resolved over time. This <strong>error</strong> indicates that<br />

ringing voltage is absent. If only one analog circuit pack in the system has this problem,<br />

then replace the circuit pack. If only analog circuit packs on a particular carrier have this<br />

<strong>error</strong>, then the ringing generator may not be connected to this carrier. If analog circuit packs<br />

on many carriers have this <strong>error</strong>, then it is probably a problem with the ringing generator.<br />

e. Error Type 513: Test #48 may cause some terminal equipment to ring briefly during daily<br />

maintenance. If this disturbs the customer or the terminal equipment, disable it by setting<br />

the Tests field on the change station extension screen to n. On some software<br />

releases, this will also disable Tests #7 <strong>and</strong> 35.<br />

796 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 2

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