Demand test descriptions and error codes - Avaya Support

TONE-BD (Tone-Clock Circuit Pack)
n. Error Type 3329: the system attempted but failed to interchange IPSI or Tone-Clock circuit
packs. (This error occurs only in port networks with duplicated Tone-Clocks.) The fault may
lie in the standby Tone-Clock or in the circuit pack that controls selection of the active
Tone-Clock (the t/c selector). The goal of the following procedure is to ensure that both
Tone-Clocks can be interchanged to while either t/c-selector circuit pack is active.
1. Examine the Error Log for errors reported against circuit packs in the same port
network, paying special attention to TDM-CLK, TONE-BD, DUPINT, SW-CTL, and
EXP-INTF. Follow the procedures indicated for any such errors found. After eliminating
the above potential problem sources, proceed with the following steps.
2. Determine which circuit pack was controlling the choice of Tone-Clock at the time the
error occurred.
The t/c-selector circuit pack of interest is the one which was active at the time the error
was logged. An EXP-LNK interchange since the time of the error may have made that
circuit pack the current standby. Determine whether an interchange affecting the t/c
selector has occurred since the TONE-BD error. Look for EXP-LNK entries in the error
log for PNC interchanges, which would affect the EXP-INTF.
3. If the t/c selector has not undergone an interchange since the error occurred, go to the
next step. If such an interchange has taken place, interchange back to the formerly
active t/c selector. Use set expansion-interface. If the interchange attempt fails
due to other errors, resolve those problems first.
4. Interchange the IPSI or Tone-Clock circuits, using set tone-clock location. If
the command succeeds, the interchange that previously failed has been accomplished
and the problem has been satisfactorily resolved. If it fails, proceed to the next step.
You may want to proceed in any case to definitively test all relevant components.
5. Interchange the t/c selector using set expansion-interface. If errors prevent this
interchange, resolve them first.
6. Attempt again to interchange Tone-Clocks with set tone-clock location.
If the Tone-Clock interchange failed for both t/c selectors, replace the standby
Tone-Clock circuit pack which could not be interchanged into and return to this step.
(See Replacing the IPSI or Tone-Clock Circuit Pack.) Test the new circuit pack as
follows:
a. Enter set tone-clock location.
b. Enter set expansion-interface.
c. Enter the set tone-clock location command again.
If these commands successfully complete, the problem has been resolved.
If these commands successfully complete, the problem has been resolved.
If the IPSI or Tone-Clock circuit packs successfully interchange when one EXP-INTF is
active, but not when the other one is, the t/c-selector circuit pack on the failing side is
suspect.
Issue 5 May 2009 1007