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Demand test descriptions and error codes - Avaya Support

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Figure 80: Synchronization Troubleshooting, Fig 5 of 5<br />

F<br />

Slips in entire<br />

CSS?<br />

No<br />

Slips in<br />

Multiple Switch<br />

Node Carriers<br />

Yes<br />

Slips in a Single<br />

Switch Node<br />

Carrier<br />

Are slips in<br />

DS1C remote<br />

PNs?<br />

Yes<br />

Clear slips recorded against PNs in<br />

multiple switch node carriers.<br />

If equipped, switch to the st<strong>and</strong>by PNC<br />

<strong>and</strong>/or tone clocks in the master reference<br />

reference port network to try <strong>and</strong> affect<br />

the symptoms.<br />

Clear slips recorded against PNs in<br />

one switch node carrier.<br />

11<br />

If equipped, switch PNC <strong>and</strong>/or switch<br />

node clocks to try <strong>and</strong> affect symptoms.<br />

Slips<br />

associated with<br />

many PNs in a Many Check cabling <strong>and</strong> transceivers to the<br />

single Switch Node port network with the master reference.<br />

Carrier. Don’t include<br />

DS1 remoted<br />

Check switch node carriers for bent pins<br />

PNs?<br />

or a board that could be affecting the<br />

clock leads.<br />

Change interfaces (EI, SNI) to reference PN.<br />

Few<br />

Slips on a<br />

single DS1?<br />

No<br />

No<br />

The synchronization issue covers a large portion of the system. The problem is in a<br />

center stage switch (CSS), IPSI or Tone-Clock, EI, SNI, or DS1 spans in port networks (PN)<br />

other than the timing master PN.<br />

This procedure attempts to isolate the problem.<br />

When instructed to do so, perform the steps indicated while slips remain.<br />

From<br />

Fig 4<br />

Yes<br />

Check cabling <strong>and</strong> transceivers to the<br />

port network with the master reference.<br />

Check switch node carriers for bent pins<br />

or a board that could be affecting the<br />

clock leads.<br />

If unduplicated, change the tone-clock in<br />

the master reference PN.<br />

Work with the service provider for the span to<br />

verify line coding, framing, etc.<br />

Check the integrity of intervening equipment.<br />

For example Chel Service Units.<br />

Change the DS-1 board.<br />

Consider all components in the<br />

connection to the DS1C remoted PN.<br />

- SNI/EI boards<br />

- DS1C boards<br />

- Service provider, providing the DS1<br />

spans to the remote location.<br />

Verify that span A is operational to the<br />

remote location. Span A provides all<br />

timing to the remote PN.<br />

The service provider must pass timing,<br />

through their network, to the distant<br />

end remote port network.<br />

If equipped, switch PNC <strong>and</strong>/or tone<br />

clock to try <strong>and</strong> affect symptoms.<br />

One at a time, replace the EI, SNI, IPSI,<br />

or tone clock for the port network with<br />

slips.<br />

Slips remain?<br />

Slips isolated\<br />

to one PN?<br />

904 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

10<br />

Yes<br />

Yes<br />

No<br />

No<br />

D<br />

O<br />

N<br />

E<br />

E<br />

S<br />

C<br />

A<br />

L<br />

A<br />

T<br />

E<br />

Change the DS1 board

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