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Demand test descriptions and error codes - Avaya Support

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j. Error Type 1537: Frame overrun at packet bus interface. This condition may be caused by<br />

an on-board fault or by faulty data received on one of the circuit pack’s external ports. If any<br />

of the ports on this circuit pack are alarmed, refer to the repair procedures for those MOs.<br />

Error Type 1538: Circuit packet is hyperactive; that is, it is flooding the switch with<br />

messages sent over the control chel. The circuit pack is taken out-of-service when a<br />

threshold number of these <strong>error</strong>s is reported to the switch. Clear the alarm with busyout<br />

board location, reset board location, <strong>test</strong> board location long clear,<br />

release board location. If the <strong>error</strong> recurs within 10 minutes, then replace the circuit<br />

pack.<br />

k. Error Type 1793, 1794, 1795, 2306: the circuit pack is having problems transmitting data to<br />

the packet bus.<br />

Error Type 1793: Parity <strong>error</strong>s are detected when transmitting data to the packet bus.<br />

Error Type 1794: Overflow of packet bus transmit buffers has occurred.<br />

Error Type 1795: Circuit pack cot find end of frame when transmitting to packet bus.<br />

Clear the alarm via the following comm<strong>and</strong>s: busyout board location, reset<br />

board location, <strong>test</strong> board location long clear, release board<br />

location. If the <strong>error</strong> recurs within 10 minutes, then replace the circuit pack.<br />

Error Type 2306: This <strong>error</strong> occurs when the circuit pack detects an <strong>error</strong> in a received<br />

frame from the packet bus. These <strong>error</strong>s are most likely caused by a packet bus<br />

problem, but may be due to a circuit pack fault. An invalid Link Access Procedure Data<br />

(LAPD) frame <strong>error</strong> occurs if the frame contains a bad cyclical redundancy check<br />

(CRC), is greater than the maximum length, or violates the link level protocol. When<br />

bus parity <strong>error</strong>s are reported, the LANBIC Receive Parity Error Counter <strong>test</strong> (#595)<br />

should be performed to determine whether the condition had cleared. See Isolating<br />

<strong>and</strong> repairing packet-bus faults in Maintenance Procedures for <strong>Avaya</strong> Aura<br />

Communication Manager, Media Gateways <strong>and</strong> Servers (03-300432) to determine<br />

whether the problem is isolated to this circuit pack or is caused by packet bus faults.<br />

l. Error Type 3330: A critical failure has been detected in the packet bus interface of the<br />

circuit pack. This failure may be due to either a packet bus or to an on-board fault. If the<br />

packet bus is alarmed, see PKT-BUS (Packet Bus) <strong>and</strong> Isolating <strong>and</strong> repairing packet-bus<br />

faults in Maintenance Procedures for <strong>Avaya</strong> Aura Communication Manager, Media<br />

Gateways <strong>and</strong> Servers (03-300432) for recommended repair procedures. The probability of<br />

this <strong>error</strong> being related to packet bus problems increases with the number of ISDN-BRI<br />

circuit packs displaying this <strong>error</strong>.<br />

If the packet bus is not alarmed, reset the circuit pack with busyout board location<br />

<strong>and</strong> reset board location. If the Circuit Pack Restart Test (#594) passes, then the<br />

on-board circuitry is healthy. Retire the alarm with <strong>test</strong> board location long<br />

clear. If the Circuit Pack Restart <strong>test</strong> (#594) fails, replace the circuit pack. If the problem<br />

persists after complying with the above instructions, then follow normal escalation<br />

procedures.<br />

212 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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