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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 389: PN Maintenance Circuit Pack Reset Test (#306) 3 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

2005 FAIL PN Maintenance Circuit Pack reset passed but the PN’s Maintenance<br />

circuit pack did not respond to the subsequent h<strong>and</strong>shake message.<br />

Retry this comm<strong>and</strong> three more times. If it continues to fail, the<br />

Maintenance circuit pack, the active EI circuit pack, or the serial link is<br />

defective. To determine which is defective:<br />

For Duplicated Port Network Connectivity:<br />

1. Interchange PNCs by entering reset pnc interchange.<br />

2. Run the short <strong>test</strong> sequence against the PN’s Maintenance<br />

circuit pack. If Test #306 still fails, replace the Maintenance<br />

circuit pack <strong>and</strong> re<strong>test</strong>. Otherwise, follow the <strong>error</strong> procedures for<br />

any <strong>error</strong>s that are logged by this short <strong>test</strong> sequence.<br />

For Unduplicated Port Network Connectivity:<br />

1. Replace the PN’s Maintenance circuit pack <strong>and</strong> invoke the short<br />

<strong>test</strong> sequence against it.<br />

2. If the <strong>error</strong> persists, replace the EI circuit pack at a time when the<br />

PN can go down with minimal inconvenience.<br />

3. If the <strong>error</strong> still persists, the problem is with the actual serial link<br />

in A carrier backplane <strong>and</strong> not with the PN’s Maintenance circuit<br />

pack.<br />

PASS The active EI circuit pack can reset the PN’s Maintenance circuit pack.<br />

This implies the Maintenance circuit pack, the active EI circuit pack,<br />

<strong>and</strong> active serial link are sane. There could still be a problem with the<br />

st<strong>and</strong>by EI circuit pack <strong>and</strong> st<strong>and</strong>by serial link in a Duplication Option<br />

system.<br />

Battery Holdover Hardware Verification Test (#311)<br />

The hardware/firmware vintage of the PN’s TN775D Maintenance boards does not support<br />

battery holdover for all carriers. This <strong>test</strong> checks to see if PN cabinet battery holdover for all<br />

carriers has been administered in <strong>error</strong>. If battery holdover is administered for all carriers, the<br />

<strong>test</strong> will fail <strong>and</strong> an alarm will be raised against this MO.<br />

This <strong>test</strong> runs on MAINT (PN Maintenance Circuit Pack).<br />

1350 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

3 of 3

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