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Demand test descriptions and error codes - Avaya Support

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Clear Firmware-Counters Comm<strong>and</strong><br />

SNI firmware generates <strong>error</strong> reports autonomously. This takes place independently of dem<strong>and</strong><br />

<strong>test</strong>s. Therefore, <strong>test</strong> board location clear does not affect the <strong>error</strong> status reported by<br />

firmware. The clear firmware-counters comm<strong>and</strong> clears every firmware-generated <strong>error</strong><br />

unconditionally.<br />

The clear firmware-counters location comm<strong>and</strong> sends a downlink message to the<br />

SNI circuit packs, causing them to clear out their firmware <strong>error</strong> counters <strong>and</strong> failure databases.<br />

Once the firmware failure database is cleared, the failure audit <strong>test</strong> (#777) will pass. If problems<br />

still exist, the firmware will increment its <strong>error</strong> counters <strong>and</strong> the failure audit <strong>test</strong> will begin failing<br />

again.<br />

Do not use this comm<strong>and</strong> instead of the repair procedures associated with the <strong>error</strong> log entries.<br />

This comm<strong>and</strong> may be useful if a problem was fixed <strong>and</strong> off-board alarms associated with the<br />

problem are still active.<br />

Replacing SNI Circuit Pack—Unduplicated PNC<br />

WARNING: Do<br />

not power down a Switch Node carrier to replace a circuit pack.<br />

WARNING: Replacing a Switch Node Interface circuit pack on an unduplicated PNC disrupts<br />

service. This service effect can cause an outage of a single PN.<br />

To replace a Switch Node Interface circuit pack in an unduplicated PNC:<br />

1. Enter busyout board location.<br />

2. Replace the circuit pack.<br />

3. Wait for the circuit pack to reset.<br />

Red <strong>and</strong> green LEDs will light <strong>and</strong> then go out.<br />

4. Enter release board location.<br />

CAUTION: Do<br />

! CAUTION:<br />

not busyout any Expansion Interface circuit pack after this point.<br />

5. Enter <strong>test</strong> alarms long clear for category exp-intf.<br />

6. Wait 5 minutes for SNI-BD, FIBER-LK, <strong>and</strong> DS1C-BD alarms to clear, or enter<br />

clear firmware-counters a-pnc.<br />

866 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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