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Demand test descriptions and error codes - Avaya Support

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Table 316: AC Power Query Test (#78) 3 of 3<br />

Error Code Test<br />

Result<br />

1 (cont’d) FAIL Procedures for a J58890CE<br />

WARNING: Turn<br />

AC Power Query Test (#78)<br />

1. Check for AC power at the wall outlet (99–127 or 200–250<br />

VAC).<br />

2. If AC power is absent, the problem is not with the system<br />

itself. Power must be restored to the wall outlet.<br />

If AC power is present, there could be a problem with the<br />

battery or battery chargers. Resolve every alarm logged<br />

against POWER (battery & battery charger), <strong>and</strong> rerun the<br />

<strong>test</strong>.<br />

3. If the <strong>test</strong> still fails, fuse F5 may have opened. Replace this<br />

fuse, <strong>and</strong> rerun the <strong>test</strong>.<br />

off the 397C Battery Charger before inserting or<br />

removing Fuse F5.<br />

4. If the <strong>test</strong> still fails, the server’s watchdog or a PN’s<br />

Maintenance circuit pack may be incorrectly reporting the<br />

problem. Resolve every alarm against these MOs, <strong>and</strong> rerun<br />

the <strong>test</strong>. Some watchdog <strong>and</strong> Maintenance circuit-pack <strong>error</strong>s<br />

may not be detected by their respective maintenance<br />

routines, but can cause many environment <strong>test</strong>s to fail.<br />

5. If more than two environment <strong>test</strong>s are failing, replace the<br />

suspected circuit pack, depending on the system<br />

configuration, <strong>and</strong> rerun the <strong>test</strong>.<br />

100 FAIL The cabinet is currently without AC power, <strong>and</strong> AC power<br />

maintenance is in the middle of timing the NPH interval.<br />

1. Follow the repair steps for Error Code 1.<br />

S8700-series<br />

Fiber-PNC<br />

Any<br />

S8700-series<br />

Fiber-PNC<br />

Description / Recommendation<br />

FAIL A PN’s Maintenance circuit pack is incorrectly reporting an AC<br />

power problem. If this <strong>test</strong> fails, there is a problem with a<br />

Maintenance circuit pack. Replace the suspected circuit pack, <strong>and</strong><br />

run the <strong>test</strong> again.<br />

PASS Since this <strong>test</strong> is invalid for DC-powered cabinets, this result simply<br />

indicates that a PN’s Maintenance circuit pack is h<strong>and</strong>ling this <strong>test</strong><br />

properly.<br />

PASS The server’s watchdog or the PN’s Maintenance circuit pack has<br />

reported the cabinet has AC power.<br />

3 of 3<br />

Issue 5 May 2009 1185

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