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Demand test descriptions and error codes - Avaya Support

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MAPD-BD (MAPD Interface Circuit Pack)<br />

m. Error Type 1538: Hyperactive circuit pack is out-of-service <strong>and</strong> may exhibit one or more of<br />

the following symptoms:<br />

● The common circuit pack <strong>test</strong>s (for example, Test #50 <strong>and</strong>/or Test #52) abort with Error<br />

Code 2000.<br />

● Port <strong>test</strong>s on this circuit pack return NO-BOARD.<br />

● A busyout/release of the circuit pack has no effect on <strong>test</strong> results.<br />

● A list configuration shows that the circuit pack <strong>and</strong> ports are properly installed.<br />

The circuit pack is isolated from the system, <strong>and</strong> every trunk or port on this circuit pack is<br />

placed into the out-of-service state. The system attempts to restore the circuit pack within<br />

20 – 30 minutes. When no faults are detected for 20 – 30 minutes, the MAPD Interface<br />

circuit pack is restored to normal operation, <strong>and</strong> every trunk or port on the MAPD Interface<br />

circuit pack returns to the in-service state.<br />

1. If the board is not restored to normal operation or the <strong>error</strong> recurs after the board is<br />

restored to normal operation, escalate the problem.<br />

n. Error Types 3073 – 3160: Board is reporting slip <strong>error</strong>s. Aux Data shows the last reported<br />

slip count.<br />

o. Error Type 3330: LAN Critical <strong>error</strong>; critical failure in the packet bus interface to the circuit<br />

pack. This failure may be due to an on-board or a packet bus fault.<br />

1. If the packet bus is alarmed, see PKT-BUS (Packet Bus) or PKT-INT (Packet<br />

Interface) for repair procedures.<br />

If the packet bus is not alarmed, clear the alarm <strong>and</strong> restore the board to the packet<br />

bus using:<br />

a. busyout board location<br />

b. reset board location<br />

c. <strong>test</strong> board location long clear<br />

d. release board location<br />

2. If the problem persists, <strong>and</strong> there are no PKT-BUS alarms, replace the circuit pack.<br />

See Shutting Down NT on the TN802 before removing the circuit pack.<br />

p. Error Types 3585–3601: The board received misframe <strong>error</strong>s. Aux Data shows the last<br />

reported misframe count.<br />

q. Error Type 3840: The circuit pack received a bad control channel message from the switch.<br />

This <strong>error</strong> is not service-affecting, <strong>and</strong> requires no action. The value in the Aux Data field<br />

indicates the cause of the <strong>error</strong> event.<br />

r. Error Type 3841: The circuit pack detected a transient hardware logic <strong>error</strong> (for example,<br />

program logic inconsistency). This <strong>error</strong> resolves when no faults are detected for 100<br />

minutes. The value in Aux Data field indicates the type of hardware problem.<br />

s. Error Type 3842: Bad Translation RAM Location Found <strong>error</strong>. The call continues by using<br />

another translation location. This <strong>error</strong> is not service-affecting <strong>and</strong> requires no action.<br />

Issue 5 May 2009 603

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