Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 461: Packet Interface Read and Clear Counters Test (#887) 2 of 4
Error
Code
256
512
768
Test
Result
Description / Recommendation
FAIL The active IPSI circuit pack’s Packet Interface module has an error
counter set. The following Error Codes are possible: 256 (parity error),
512 (FIFO overflow), 768 (parity error and FIFO overflow error).
1. This may be the result of old firmware not supporting new
software operation. Verify the IPSI circuit pack’s firmware vintage
and download the new firmware if appropriate.
2. The firmware image on the IPSI circuit pack may have been
corrupted. Download the firmware image.
3. Retry the command.
4. If the same Error Code occurs, and Error Code 256 or 768 is
reported, the IPSI’s Packet Interface module received a parity
error off the packet bus.
a. Check for alarms logged against the packet bus. See
PKT-BUS (Packet Bus) to clear those errors first.
b. Check for alarms and errors logged against other circuit
packs connected to the PN’s packet bus. See Maintenance
Object Interactions for a list of packet circuit packs. Refer to
the repair procedures for those circuit packs to clear those
errors first.
c. S8700-series Fiber-PNC: If this is a standard- or duplex-reliability
system, replace the IPSI circuit pack at a time that would
cause the least disruption of service. The circuit pack is still
functional but should be replaced.
d. If this is a high-reliability (S8700-series Fiber-PNC: or
critical-reliability) system and if the Packet Interface module
is on the standby IPSI, replace the standby IPSI circuit pack.
e. If this is a high-reliability (S8700-series Fiber-PNC: or
critical-reliability) system and if the Packet Interface module
is on the active IPSI, enter set ipserver-interface to
perform a pled IPSI interchange. Replace the standby IPSI
circuit pack.
1534 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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