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Demand test descriptions and error codes - Avaya Support

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If the alarm is MAJOR:<br />

● Check connections between the Stratum-3 clock <strong>and</strong> the switch.<br />

STRAT-3 (Stratum-3 Clock)<br />

● If there are no loose connections, use the Stratum-3 Wiring Guide <strong>and</strong> check that the<br />

wiring installation is correct.<br />

● After reconnecting the loose connection or correctly rewiring it, clear the alarm by<br />

entering disable synchronization-switch, followed by enable<br />

synchronization-switch.<br />

● Wait 1 minute, then run status synchronization.<br />

● If Maintenance Name on the status screen shows “STRAT-3,” then the problem is<br />

resolved.<br />

If the St<strong>and</strong>by Tone-Clock circuit pack became active:<br />

● Check the connection between the Stratum-3 clock <strong>and</strong> the TN780 Tone-Clock circuit<br />

pack from which the system has just switched.<br />

● If there are no loose connections, then, replace the circuit pack containing the TN780<br />

Tone-Clock circuit pack.<br />

● Before switching back to the new TN780 Tone-Clock circuit pack, use <strong>test</strong><br />

tone-clock location long to check that the Tone-Clock is receiving a signal<br />

from the Stratum-3 clock.<br />

● If every <strong>test</strong> passes, switch to the new Tone-Clock circuit pack using set<br />

tone-clock location override.<br />

● If Test #651 fails, then the original TN780 Tone-Clock circuit pack should be reinserted,<br />

<strong>and</strong> the cable between the Stratum-3 clock <strong>and</strong> the TN780 Tone-Clock circuit pack<br />

should be replaced.<br />

● If Test #651 continues to fail, then escalate the problem.<br />

● If slip alarms exist after following the repair procedures for any of the previous cases,<br />

clear the slip alarms by running <strong>test</strong> board clear. See Table 242: Timing Slip<br />

Error Types for a list of circuit packs <strong>and</strong> associated slip <strong>error</strong> log entries.<br />

● This <strong>error</strong> indicates that the Tone-Clock circuit pack in the master port network is not a<br />

TN780. If duplicate Tone-Clock circuit packs exist in the master port network, this <strong>error</strong><br />

may mean that one or both Tone-Clock circuit packs are not TN780s. Verify that the<br />

Tone-Clock(s) in the master port network are TN780s.<br />

h. Error Type 1281: this Error Type corresponds to FAIL code 32 of the Stratum-3 Clock Alarm<br />

Query (#649): every clock unit failed.<br />

i. Error Type 1537: An OFF-BOARD alarm on the Stratum-3 clock, indicates a DS1 facility<br />

problem; an ON-BOARD alarm indicates a fault in either the Stratum-3 clock or the<br />

connection between the Stratum-3 clock <strong>and</strong> the switch. If the Stratum-3 clock cot be<br />

referenced <strong>and</strong> the local oscillator on the TN780 Tone-Clock circuit pack must serve as the<br />

reference, a Major alarm is raised. Otherwise, a Minor alarm is raised.<br />

Issue 5 May 2009 889

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