19.12.2012 Views

Demand test descriptions and error codes - Avaya Support

Demand test descriptions and error codes - Avaya Support

Demand test descriptions and error codes - Avaya Support

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Communication Manager Maintenance Object Repair Procedures<br />

Uploading/Downloading Announcements<br />

Integrated announcements on the TN750 announcement circuit pack can be uploaded to the<br />

memory card with save announcements. Likewise, integrated announcements can be<br />

downloaded to the announcement circuit pack with restore announcements. Both of these<br />

comm<strong>and</strong>s require a free data module of NETCON type to be administered, a data module of<br />

announcement type (on the announcement circuit pack) to be administered, <strong>and</strong> a memory<br />

card. These comm<strong>and</strong>s are useful in maintaining the customer’s recorded announcements.<br />

Depending on system traffic, announcement uploads <strong>and</strong>/or downloads take between 30 <strong>and</strong><br />

45 minutes.<br />

The system automatically tries to download the announcement circuit pack five minutes after it<br />

is inserted. This automatic download procedure is aborted if:<br />

Note: Unlike<br />

● An announcement is recorded within 10 minutes of circuit pack insertion.<br />

● An announcement download is invoked sooner with the restore announcements.<br />

● No announcement <strong>and</strong>/or NETCON data module is administered.<br />

● Either the announcement data module is busy or all the administered NETCON data<br />

modules are busy.<br />

● No memory card is in the system.<br />

● The memory card in the system does not have a valid announcement file saved on it.<br />

Note:<br />

translations, there is no provision in the system for automatically saving<br />

announcements to the memory card.<br />

Announcement Board Locked Condition<br />

The announcement circuit pack can exhibit a condition that does not allow recording.<br />

If the circuit pack gets locked into this state (this is an extremely rare condition), two of the<br />

announcement ports on the circuit pack (one of which is the record port) will be unusable by<br />

software. Also, save/restore announcements will not work since the record port looks<br />

busy to the circuit pack. Note that software does not have any way of knowing this <strong>and</strong> will<br />

attempt to use the ports.<br />

If the circuit pack is locked into this state, the following symptoms will be observed:<br />

1. When attempting to record an announcement, users will hear the proper record tone, but<br />

the announcement will not record (they will not know it until the announcement is played<br />

back).<br />

2. Performing a <strong>test</strong> board long when the circuit pack is in this state will yield the<br />

following abort <strong>codes</strong>:<br />

90 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!