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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 529: PPC Sanity Query Test (#1402)<br />

Error<br />

Code<br />

2807 ABORT The board is administered, but not enabled on the<br />

change ip-interfaces form.<br />

1. Enable the board on the change ip-interfaces form.<br />

2. Rerun the <strong>test</strong>.<br />

3. If the problem continues, replace the circuit pack.<br />

20481<br />

20735<br />

Test<br />

Result<br />

Description / Recommendation<br />

FAIL Something is wrong with the circuit pack.<br />

The on-board software detected an unknown <strong>error</strong> condition.<br />

1. Attempt to reset the circuit pack.<br />

2. Rerun the <strong>test</strong>. If the problem continues, replace the circuit pack.<br />

PASS The processor is working correctly.<br />

Ethernet Hardware Query Test (#1405)<br />

This <strong>test</strong> queries the circuit pack for the status of the Ethernet hardware on the board.<br />

If the Ethernet hardware is bad, the board will indicate this. An <strong>error</strong> <strong>and</strong> alarm will be posted,<br />

<strong>and</strong> the DSPs will be taken out of service. The system then attempts to reset the Ethernet<br />

hardware. If the reset passes or the original <strong>test</strong> passes, the DSPs are placed into service, if<br />

necessary.<br />

This <strong>test</strong> runs on IPMEDPRO (TN2602AP IP Media Resource 320).<br />

Table 530: Ethernet Hardware Query Test (#1405) 1 of 2<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1664 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 2<br />

2000 ABORT Response was not received within the allowed time.<br />

1. Retry the comm<strong>and</strong>.<br />

2. Attempt to reset the circuit pack.<br />

3. Rerun the <strong>test</strong>. If the problem continues, replace the circuit pack.<br />

1 of 2

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