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Demand test descriptions and error codes - Avaya Support

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p. Error Type 2817-2819: Congestion Query <strong>test</strong> (#600) failed.<br />

Error Type 2817: All buffers exhausted.<br />

Error Type 2819: Utilized buffers exceed threshold<br />

1. Refer to the Congestion Query Test (#600) for repair procedures.<br />

q. Error Type 3073: RSCL (Remote Socket Control Link) failure or Link Status Test (#601)<br />

failed. This failure may be due to:<br />

● Circuit pack problems<br />

● Packet bus problems<br />

● Packet Interface circuit pack problems<br />

r. Error Type 3330: Critical failure in packet bus interface. If the switch detects 1 <strong>error</strong>, the<br />

circuit pack is reset. If two <strong>error</strong>s occur within 15 minutes, the switch raises an MINOR<br />

alarm.<br />

1. Attempt to clear the alarm with reset board location.<br />

2. If the alarm persists, replace circuit pack.<br />

s. Error Type 3586 <strong>and</strong> 3999: Switch removed hyperactive circuit pack that reported<br />

threshold number of <strong>error</strong>s. One or more of the following symptoms may be present:<br />

● Circuit pack port <strong>test</strong>s return NO BOARD.<br />

● List configuration comm<strong>and</strong> shows circuit pack <strong>and</strong> ports are installed properly<br />

If Error Type 3999: And traffic<br />

volume is:<br />

Does not accompany<br />

Error Type 3586,<br />

Does not accompany<br />

Error Type 3586,<br />

Accompanies Error<br />

Type 3586,<br />

Then:<br />

Heavy Circuit pack is in service, but sent at least half<br />

hyperactive threshold. With heavy traffic, this is<br />

normal.<br />

Light Circuit pack is in service, but sent at least half<br />

hyperactive threshold. With light traffic, this <strong>error</strong><br />

indicates a problem with the circuit pack, its links, or<br />

the equipment attached to the links.<br />

Light or<br />

Heavy<br />

Switch removed hyperactive circuit pack.<br />

1. Busyout (busyout board location) <strong>and</strong> release (release board location)<br />

circuit pack<br />

2. Allow 30 minutes for condition to clear itself.<br />

3. To re-establish circuit pack into service manually, busyout (busyout board<br />

location), reset with reset board location, <strong>and</strong> release (release board<br />

location) the circuit pack.<br />

4. If <strong>error</strong> recurs within 15 minutes, replace the circuit pack.<br />

270 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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