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Demand test descriptions and error codes - Avaya Support

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h. Error Type 514: LAN External RAM Error.<br />

This <strong>error</strong> occurs when there is a hardware fault in the PPE external RAM. The RAM is<br />

used for message buffering to <strong>and</strong> from the Packet Bus. This <strong>error</strong> should not occur<br />

frequently. If does (at least 10 times within 30 minutes), the Media Module should be<br />

replaced.<br />

i. Error Type 769: transmit FIFO Underflow Error.<br />

This <strong>error</strong> occurs when the Media Module cannot find the end of frame bit when<br />

transmitting a frame to the Packet Bus. An alarm is raised if this <strong>error</strong> occurs three times<br />

within 10 minutes. Clear the alarm using the following comm<strong>and</strong>s: busyout board<br />

location, reset board location, <strong>test</strong> board location long, release<br />

board location. If the <strong>error</strong> recurs within 10 minutes, replace the Media Module.<br />

j. Error Type 770: Unable to Write LAN Translation RAM Error.<br />

This <strong>error</strong> occurs when there are no available translation RAM locations for a call<br />

connection attempt. An alarm is raised if this <strong>error</strong> occurs twice within 10 minutes. Clear<br />

the alarm using the following comm<strong>and</strong>s: busyout board location, reset board<br />

location, <strong>test</strong> board location long, release board location. If the <strong>error</strong><br />

recurs within 10 minutes, replace the Media Module.<br />

k. Error Type 1025: This <strong>error</strong> is not service-affecting <strong>and</strong> no action is required.<br />

l. Error Types 1400, 1401: Echo Cancellation <strong>error</strong>.<br />

Echo Cancellation <strong>error</strong>s are logged when:<br />

● Error 1400 -The Echo Canceller Function Test failed.<br />

● Error 1401 -The Echo Canceller Memory Test failed.<br />

This <strong>error</strong> indicates that Echo Cancellation is no longer being supplied by the board. Clear<br />

the alarm using the following comm<strong>and</strong>s: busyout board location, <strong>test</strong> board<br />

location long, release board location. If Test #1420 (Echo Canceller Test) fails,<br />

replace the Media Module.<br />

m. Error Type 1537: LAN Bus Timeout Error.<br />

This <strong>error</strong> occurs when the Media Module transmits too many bytes on the LAN bus for a<br />

single frame. This condition may be caused by an on-board fault or by faulty data received<br />

on one of the Media Module’s external ports. If any of the ports on this Media Module are<br />

alarmed, refer to the repair procedures for those maintenance objects.<br />

If the <strong>error</strong> occurs three times within 10 minutes, the board is isolated from the Packet Bus<br />

<strong>and</strong> the board is alarmed. To clear the alarm <strong>and</strong> restore the board to the Packet Bus, use<br />

the comm<strong>and</strong>s busyout board location, reset board location, <strong>test</strong> board<br />

location long, release board location.<br />

If the problem persists <strong>and</strong> there are no PKT-BUS alarms or port alarms, replace the<br />

Media Module.<br />

n. Error Type 1538: The hyperactive Media Module is out-of-service <strong>and</strong> may exhibit one or<br />

more of the following symptoms:<br />

642 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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