Demand test descriptions and error codes - Avaya Support

Table 104: ESS Error Log Entries 2 of 2
Notes:
a. Error Type 1: This error only applies to an ESS. An ESS server has become the master of
an IPSI Port Network.
Investigate and attempt to retire the alarm with the following steps:
1. Avaya Fault and Performance Management can be used to obtain a network view of
the Enterprise Survivable Server configuration. Note any network fragmentation or
server outages (Main or ESS).
2. Use the SAT command status ess port-network to identify which ESS Cluster
IDs each Port Network (IPSI) is connected to. This command may be executed on
either a Main server or ESS. With a fragmented network, it may be necessary to
execute this command on each server in the system configuration to acquire a
complete view of IPSI connectivity.
3. Using either Avaya Fault and Performance Management or SAT sessions to each
server, determine the extent of any server or network outages.
4. Resolve any server outages. If possible, bring the Main server(s) back online first.
Note: Bringing
Error
Type
Aux
Data
Associated Test Alarm
Level
On/Off
Board
Recommended Action
513 (c) None MIN OFF Connection not established between
ESS server and IPSI. Resolve any
ESS server and/or network problems.
Use the PING command to verify
connectivity to IPSI circuit packs.
769 (d) None MIN OFF This alarm is raised when a main
server has administration for a
duplicated ESS that is missing the
Server A IP address.
Typically, this alarm is raised after an
upgrade from a pre-CM 5.2 Release
to a CM 5.2 or later Release.
To retire the alarm, use the change
survivable-processor command
to administer the Server A IP address
for each Duplicated ESS.
Note:
a Main server back online will not cause Port Networks to immediately
switch back to it. Restoring Port Network control to a Main server in a stable
network requires proactive interaction. See step 7 below.
5. Resolve network fragmentation and outage issues per local practice.
412 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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