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Demand test descriptions and error codes - Avaya Support

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ANL-LINE (8-Port Analog Line)<br />

b. Error Type 1: These are inline <strong>error</strong>s that are resolved over time by the system.<br />

Aux Data 40960: too many simultaneous incoming ringing attempts were made on this<br />

board. Only 4 ports on a board may ring simultaneously. A 5th incoming call will cause an<br />

inline <strong>error</strong> from the board.<br />

Aux Data 40975: the terminal equipment was on-hook when ring-tip was detected during<br />

ringing. This usually indicates a failure in the terminal equipment or the type of terminal<br />

has a low ringer impedance. Call the terminal equipment <strong>and</strong> verify that the terminal rings.<br />

If the terminal doesn’t ring, replace it. Otherwise, enter <strong>test</strong> port location, <strong>and</strong> follow<br />

the procedure for ONS Ringer Application Test (#48).<br />

Aux Data 40977: no terminal equipment was connected when ringing was attempted. Run<br />

<strong>test</strong> port location, <strong>and</strong> follow the procedure for the results of ONS Ringer<br />

Application Test (#48).<br />

c. Error Type 15: software audit <strong>error</strong>, does not indicate any hardware malfunction. Run the<br />

short <strong>test</strong> sequence, <strong>and</strong> investigate <strong>error</strong>s (if any).<br />

d. Error Type 130: the circuit pack was removed or has been insane for more than 11 minutes.<br />

To clear the <strong>error</strong>, reinsert or replace the circuit pack.<br />

e. Error Type 257: Associated Test #48 may cause some terminal equipment to ring briefly<br />

during daily maintenance. If this ringing is disturbing the customer or the terminal<br />

equipment, it should be disabled via change station extension. However, on some<br />

releases of the software, this will disable Tests #6, 47, <strong>and</strong> 35 as well as Test #48.<br />

f. Error Type 769: Associated Test #47 may cause a false alarm when the port is connected<br />

to off-premises equipment, some non-voice terminal equipment, <strong>and</strong> some loop equipment.<br />

If this causes a false alarm, use change station, <strong>and</strong> change the Tests field to n to<br />

disable the <strong>test</strong>.<br />

g. Error Types 1281 <strong>and</strong> 1793: See XXX-BD (Common Port Circuit Pack/Media Module).<br />

<strong>Dem<strong>and</strong></strong> <strong>test</strong> <strong>descriptions</strong> <strong>and</strong> <strong>error</strong> <strong>codes</strong><br />

Investigate <strong>test</strong>s in the order presented. By clearing <strong>error</strong>s associated with the first <strong>test</strong>, <strong>error</strong>s<br />

generated from other <strong>test</strong>s may also be cleared. Click on the link to see the full description of<br />

the <strong>test</strong>, <strong>error</strong> <strong>codes</strong>, <strong>and</strong> recommended actions.<br />

Order of Investigation Short Test Sequence Long Test Sequence D/ND 1<br />

Port Diagnostic Test (#35) X X ND<br />

ONS Ringer Application Test (#48) X X ND<br />

NPE Crosstalk Test (#6) X ND<br />

Looparound <strong>and</strong> Conference Test (#47) X ND<br />

Port Audit And Update Test (#36)<br />

1. D = Destructive; ND = Nondestructive<br />

X X ND<br />

Issue 5 May 2009 85

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