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Demand test descriptions and error codes - Avaya Support

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Table 542: Power/Fan Lead Query Test (#1533) 2 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

1 FAIL<br />

(cont’d)<br />

Description <strong>and</strong> recommendation<br />

Power/Fan Lead Query Test (#1533)<br />

G600 / CMC1<br />

There is a fan, temperature, power, or voltage problem in one or more of<br />

the cabinets. The power supply’s LEDs may indicate the problem’s<br />

source.<br />

1. If none of the fans are running, then:<br />

a. Verify 8- to 14-Volt DC power is available to the fan units by<br />

checking the wiring connector. If there is 8- to 14-Volt DC power<br />

at the connector, there should be power to the fans. If the fans<br />

still do not run, replace the fan assembly.<br />

b. If not, then the power unit’s fan output is defective or thermally<br />

shut down. Let the power unit cool, <strong>and</strong> recycle AC input power.<br />

If no fan output, replace the power unit. If the fans still do not<br />

run, escalate the problem.<br />

2. If only 1 of the fans is not running, replace the fan.<br />

3. If every fan can be started, wait 5 minutes <strong>and</strong> rerun the <strong>test</strong>. If the<br />

<strong>test</strong> fails again, proceed to Step 4 or Step 5 as applicable.<br />

4. If the fans are not at high speed, measure the cabinet’s<br />

temperature at the air intake <strong>and</strong> the air exhaust at the top of the<br />

cabinet.<br />

a. If the 5- to 600-C criteria is met, there is a problem with the fans<br />

that is preventing the fans from operating at high speed.<br />

Replace the fans. If the fans run at high speed, wait 5 minutes<br />

to give the cabinet time to cool down <strong>and</strong>, rerun the <strong>test</strong>. If the<br />

problem persists, go to step 5.<br />

b. If not, the Processor circuit pack is incorrectly reporting this<br />

condition. Look for <strong>and</strong> resolve every <strong>error</strong> on these MOs first,<br />

then rerun the <strong>test</strong>.<br />

2 of 3<br />

Issue 5 May 2009 1691

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