Demand test descriptions and error codes - Avaya Support

Table 248: Synchronization Error Log Entries
Error Type Aux
Data
Associated Test Alarm
Level
17934 0-50 MAJ
WRN
OFF enable sync
2049 (f) 4 0 WRN OFF
2305 (f) 4 0 WRN OFF
1. Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the appropriate
test description and follow the recommended procedures.
2. This Error Type initially raises a Warning alarm. If this Error Type persists and alarms are not
downgraded on this MO due to the value of set options, then, after a period of time, a Minor or Major
alarm is raised.
3. Major alarms on this MO may be downgraded to Warning alarms based on the value used in set
options.
4. It can take up to one hour for these SYNC alarms to clear.
On/Off
Board
Notes:
a. Error Type 1: problem with the primary DS1 reference. It is cleared when the primary
reference is restored. The following steps should give an indication of the source of the
problem:
1. Check if the primary DS1 interface circuit pack is inserted in the carrier using list
configuration board location.
2. Check the connection of the cable supplying the external timing source to the primary
DS1 interface circuit pack.
3. Test the primary DS1 interface circuit pack using test board location long.
Check the Error Log for DS1-BD errors and refer to the DS1-BD (DS1 Interface Circuit
Pack) Maintenance documentation to resolve any errors associated with the primary
DS1 interface circuit pack. If no errors are listed in the Error Log for the primary DS1
interface circuit pack, continue with the following steps.
4. Test the active Tone-Clock circuit pack in the master port network using test tone/
clock location long. Check the Error Log for TDM-CLK errors and verify that
TDM Bus Clock Test #148 passes successfully. If Test #148 fails with an Error Code 2
through 32, refer to TDM-CLK (TDM Bus Clock) to resolve the problem. If not,
continue with the following steps.
5. Execute disable synchronization-switch and the enable
synchronization-switch. These two commands (when executed together)
switch the system synchronization reference to the primary DS1 interface circuit pack.
Check the Error Log and execute the status synchronization command to verify
that the primary DS1 interface circuit pack is still the system synchronization
reference. If the primary DS1 interface circuit pack is not the system synchronization
reference, continue with the following step.
922 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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