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Demand test descriptions and error codes - Avaya Support

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SNC-BD (Switch Node Clock Circuit Pack)<br />

h. Error Type 1281: the firmware detected problems with the interface used to track the status<br />

of both SNCs when there are duplicated SNCs in a switch node carrier. Software may have<br />

incorrect information for which SNC is active.<br />

If the switch node carrier has only one SNC, replace the SNC.<br />

If the switch node carrier has duplicate SNCs:<br />

1. Replace the SNC that does not have its yellow LED lit.<br />

2. Retry <strong>test</strong> board. Use display <strong>error</strong>s to check the <strong>error</strong> log. If the <strong>error</strong> is still in<br />

the <strong>error</strong> log, replace the SNC that has its yellow LED lit.<br />

i. Error Type 1537: loss of signal from the SNC on-board Stratum-3 oscillator detected by the<br />

firmware. Replace the SNC circuit pack.<br />

j. Error Type 1793: firmware detects failure of the phase-locked loop, inability to lock, or<br />

failure of the clock drivers. The problem is on-board. Replace the SNC circuit pack. If the<br />

<strong>error</strong> persists, follow normal escalation procedures.<br />

k. Error Type 2049: firmware detects problems with the microcontroller used for Timing<br />

Priority Number processing. Replace the SNC circuit pack.<br />

l. Error Type 6008: There is a status mismatch between software <strong>and</strong> firmware. This is a<br />

status indication <strong>and</strong> not a real problem. There is no repair action. Test #781 is not a<br />

dem<strong>and</strong> <strong>test</strong>.<br />

<strong>Dem<strong>and</strong></strong> <strong>test</strong> <strong>descriptions</strong> <strong>and</strong> <strong>error</strong> <strong>codes</strong><br />

Investigate <strong>test</strong>s in the order listed. Click on the link to see the full description of the <strong>test</strong>, <strong>error</strong><br />

<strong>codes</strong>, <strong>and</strong> recommended actions. Test #983 is not an actual dem<strong>and</strong> <strong>test</strong>. It reports the results<br />

of clear firmware-counters. Refer to <strong>error</strong> <strong>codes</strong> listed for Failure Audit (#777).<br />

Order of Investigation Short Test<br />

Sequence<br />

Long Test<br />

Sequence<br />

Reset<br />

Board<br />

Sequence<br />

Configuration Audit (#759) X X ND<br />

Failure Audit (#777) X X ND<br />

Processor Route Audit Test (#760) X ND<br />

SNC On-Board Test (#778) X X ND<br />

TPN Test (#779) X X ND<br />

Switch Node Clock Reset Test (#780) X D<br />

1. D = Destructive, ND = Nondestructive<br />

D/ND 1<br />

Issue 5 May 2009 853

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