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Kendall, K. E., (2005) Análisis y Diseño de sistemas, México: Mc Graw Hill<br />

O’Connor R., (2008) "Software process improvement", EuroSPI Conf.<br />

Oktaba H, (2010), “SQUARE, Modelo Actualizado de las características de<br />

calidad”, Software Guru, No.29, pp. 6-7.<br />

Pressmann, R. S., (2006) Ingeniería de software un enfoque práctico, México: Mc<br />

Graw Hill.<br />

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