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Palabras Clave: Tutoría, Atención Psicopedagógica, Personalizada, Diferenciada,<br />

Investigación Cualitativa<br />

Abstract<br />

The research that is presented has great importance in the transformation that is required in<br />

Mexican higher education, when referring to the process of tutoring. From the experience<br />

of the researcher as coordinator of the tutoring program of the professional academic unit of<br />

Cuautitlan Izcalli in the Autonomous University of the State of Mexico and the Exchange<br />

with the different involved identified some limitations, which gave rise to pose as a<br />

problem how favor personalized psycho-pedagogical attention of students of the UAPCI on<br />

the UAEM?through the programme of academic tutoring, that allows to generate greater<br />

sense of belonging and therefore generate a better performance in their learning? To solve<br />

this problem was drawn as a general objective establish a manual of procedures, as based<br />

on a pedagogical concept, conducive to the development of the process of individual<br />

psycho-pedagogical attention which reference has been made.<br />

Regarded as joint research development, where from the quantitative use descriptive<br />

research, where the empirical methods that allow to reflect the General and observable<br />

features on the investigation process are present. From the qualitative dominated the<br />

method of action research (I-a), because it is intended to bring about changes in the studied<br />

reality, i.e. that you want is fundamentally improve teaching practice which is investigated.<br />

Keywords: Tutoring, Psycho-Pedagogical Attention, Customized, Differentiated,<br />

Qualitative Research<br />

Introducción.<br />

Entre los retos que la educación superior mexicana se precisa “…ofrecer servicios<br />

educativos de gran calidad que proporcionen a los estudiantes una formación que integre<br />

elementos humanistas y culturales con una sólida capacitación técnica y científica. De esta<br />

manera, los egresados universitarios podrán estar en condiciones de insertarse en el proceso<br />

de desarrollo de nuestro país promoviendo activamente una cultura científica y tecnológica,<br />

así como los valores del crecimiento sustentable, la democracia, los derechos humanos y el<br />

combate a la pobreza, con miras a una sociedad global, armónica y solidaria en la que<br />

prevalezcan dichos principios.” (ANUIES, 1998)<br />

En la UAEM el Programa Institucional de Tutoría Académica (ProInsTA), inicia en el año<br />

2001 orientado a reforzar académicamente al estudiante de Nivel Superior. Este programa<br />

en una nueva visión se conforma en la integración del modelo educativo institucional,<br />

encaminado a promover el aprendizaje del estudiante, a través del aprendizaje autodirigido<br />

con una orientación humanista sensible y responsable ante las necesidades y oportunidades<br />

1803

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